Please read the purchase instructions carefully before making a purchase.
By making a purchase, you agree to abide by the shopping guidelines. This store reserves the right to make final modifications, changes, interpretations, and cancellations of activities.The store reserves the right to accept or reject orders. If there are errors in transaction conditions or other circumstances that prevent the store from accepting your order, we will send you an email notification of the inability to ship. We apologize for any inconvenience caused.
Purchase Instructions
Payment Methods:
- Online Credit Card Payment (supports domestic and international VISA, MasterCard, JCB)
- LinePay : When choosing LINE Pay as your payment method, please follow the instructions on the page to proceed to the payment screen, confirm the amount, and enter your password for payment
- Personal Invoice: We will include the invoice with your shipment (invoice will be sent to the same address as the shipping address).
- Company Invoice: Please enter your Unified Business Registration Number and invoice title during checkout. We will include the company invoice with your shipment (invoice will be sent to the same address as the shipping address).
Product Shipping:
- Shippling Costs (Taiwan) :
- Home Delivery: NT$150 for shipping
- Convenience Store Pickup: NT$60
Lofistics Partners :
- Home Delivery: Black Cat Delivery
- Convenience Stores: 7-Eleven, FamilyMart
Shipping Instructions:
- For in-stock items, orders will be shipped approximately 2-3 business days after placing the order (excluding the day of ordering). Excluding holidays/definition of working days: Monday to Friday, excluding Saturdays, Sundays, and national holidays.
- Delivery is available from Monday to Friday, with no delivery on Saturdays and Sundays.
- Time slots cannot be specified, so please ensure that the shipping address provided is accurate.
- During peak holiday seasons or in case of natural disasters beyond our control, there may be delays in shipping.
- For Home Delivery: Actual delivery arrangements will depend on the route arranged by the delivery driver.
- For Convenience Store Pickup: Please pay attention to the arrival SMS, and pick up the goods within seven days after arrival. Failure to pick up the goods without notice may affect the use of payment by store pickup in the future.
Product Notices:
- Color : Due to lighting conditions, angles of shooting, and differences in display devices, there may be color differences. The actual color of the product shall prevail.
- Size : Each item in the store is measured manually, with a normal error range of 1-3 cm, which is within the international inspection standard range and does not constitute a defect.
- Suitable Pet Capacity: The suitable storage capacity marked for the store's products is calculated based on the experiences provided by pet owners and does not represent the accurate storage capacity. Please assess accurately before placing an order or contact customer service for further assistance.
- Contact Products: The products in this store are contact items and do not apply to the 7-day appreciation period under the Consumer Protection Act. Therefore, returns or exchanges are not available.
- Product Storage: Some products in this store are used to store pet ashes. Due to different factors such as material, storage location, environmental climate, and whether the product is glued, it cannot be guaranteed that the ashes will not get damp. Please assess accurately before placing an order or contact customer service for further assistance.
